Enterprise-grade, made for SME

IT & Security
Unlimited Fully Managed Service

All-inclusive. Fixed price

One team that manages and defends your entire IT estate continuously and improves it everyday for one fixed price.
See Pricing
See Pricing

Hackers Don’t Take Days Off.
Neither Do We.

IT operations and cyber security.
Not two services. One team.

IT operations and cyber security.
Not two services. One team.

protozoon for SME's

IT & Security,
Engineered as One

We deliver fully managed IT and complete cybersecurity as a single, fixed-price subscription. Security is engineered into your infrastructure from day one, aligned with compliance frameworks. Unified model is delivered by one team applying our proven Operating Model.

You get a dedicated senior engineer who is familiar with your environment and fully accountable - no tickets, queues or upselling. We have a dedicated Phone Helpdesk team that picks up quickly and solves problems fast.

You get threat-hunters on your team with experience of preventing and responding to incidents, backed by best-of-breed cyber security technologies and 24/7 detection and response.

Technology for peace of mind

We partner with the world's leading technology companies to help deliver and secure extraordinary digital experiences

How We Run Your IT Everyday

1+

Attack stopped every week
Unlimited incident response included

75%

Issues dealt by our Phone Helpdesk. Team picks up quickly and solves it.

3-8 min

Industry - leading MTTR
for security incidents.
3 min ITDR and 8 min EDR

24/7

SOC monitoring expert-led


2 hrs

To onboard Cybersecurity and get you protected

Day 1

Onboarded into our proven IT support model

35 min

av. helpdesk response for non-priority tickets

95%

Reduction in network helpdesk tickets

98%

Customer Retention

We catch and stop at least 1 real hacker accross our customer base every week.

Your toughest competition might be criminals.

"Cybercriminals have evolved. There’s a reason cyber crime’s the world’s third-largest economy: hacking’s no longer a solo sport. Now, cybercriminals work at scale and run well-funded organizations that look a lot like your business."

Huntress labs, "Inside the business of moderm cybercrime" (March 2026)

Our Solutions Designed for Real-World Problems

Revolutionising Cybersecurity
for SMEs

The attackers trying to infiltrate your business are not lone operators. They are large, well-funded organisations  looking for any crack in your defences. Many MSPs offer a level of protection, but it may not be enough. Not every MSP has the experience to tackle the real damage when it matters most. When the attack comes, clarity is everything. You need someone who knows exactly what to do.

At Protozoon, we got you covered 24/7. We help you deal with any potential attack, in minutes. Drastically lower your cyber risk, in hours. With our unified IT cybersecurity services we offer a unique combination of safety, protection and resilience. Meaning you can concentrate 100% on your job.

Trust was never built in a day

Many companies trust Protozoon with everything
they have built

Backed by real world results and expertise

"The right people the right expertise. Efficient communication and an immediate solution to our IT issues and fast response to any security incidents".

Managing Director

Professional services company, London     

"What differentiated Protozoon was their incident response and proactive detection".

Finance Director

Property and hospitality company, London

"It is very useful to work with IT company who understands our sector so well and speaks our language. And service pricing is a good value and very transparent".

Finance Director

Theatre, South East of England                    

"Building a new relationship with Protozoon has been one of the best things that has happened to our organisation in years. Everyone agrees the project went more smoothly than we could have hoped. Protozoon exceeded our expectations in their professionalism, approach and delivery".

Finance Director

Nonprofit Organisation/South East of England

"After a few months of Cyber protection and Cloud support, we decided to move the rest of our IT (phones, internet, wifi ) over to Protozoon as consolidating saved us money and a single touch point for IT issues"

Trust Manager

Creative Arts / South East of England
Across more than a dozen sectors, one standard of service

We Protect and Support Every Sector, Everywhere

Arts, entertainment and culture is our home ground. Theatres, museums, cinemas, concert venues, arts production companies, events and catering operations. We understand high-footfall venues, live production environments and the reputational stakes when systems fail or get compromised. Several of our longest-standing client relationships are in this sector.

We also work extensively with professional and financial services businesses, property companies, hotels and hospitality groups, and manufacturing and logistics operations. Each with their own demands, compliance obligations and operational pressures. We know these environments and we build around them.

From Uninspiring to Enthralling

An organisation across 4 venues in the South of England has been failed by their IT provider for years. Internet outages sometimes lasted days, tills were not running. And there were no data backups in place — leaving the organisation exposed toboth accidental loss and ransomware. 

Protozoon took over their IT, activated and completed the dormantinfrastructure, stabilised connectivity across all four sites, introducedrobust data protection, and delivered a seamless onboarding that the executive team noticed and praised. The transformation was immediate, visible, and lasting.

Nonprofit Organisation, South of England - 4 Venues - 100 Staff - Full IT Transformation

The Attack That Bypassed MFA. We Stopped It Anyway

A growing class of attack, Adversary-in-the-Middle (AiTM), is able to bypass MFA. When one of these attacks targeted a 45-person service company, their Microsoft 365 environment was moments away from full compromise.

The client had no idea it was happening. IdentityThreat Detection and Response (ITDR) platform, spotted the intrusion, revoked the attacker’s access and locked down the account - all before a single file was touched. 

The client only knew something has happened when a user account was suddenly blocked. By then, Protozoon was already on it.

Production company in arts sector - 45 Staff - Adversary-in-the-Middle Attack on Microsoft 365

The Network That Finally Just Worked
A large regional theatre was held back by an ageing network that couldn’t cope with the demands of a busy, high-footfall venue. When guests connected to the Wi-Fi, performance degraded for everyone. Helpdesk tickets piled up. Staff were frustrated. The network had simply become a daily problem. 

Protozoon replaced the entire infrastructure-firewalls, switches, and wireless access points - with a secure, scalable Cisco Meraki network de
signed for a venue serving over 1,000 people at any one time.
The result was immediate: network-related helpdesk tickets dropped from multiple per day to fewer than one every month. And when a power failure took down a critical internet link and firewall, the backup architecture kicked in instantly. The theatre didn’t notice a thing.

Large Regional Theatre - 1,000+ Staff and Visitors On-Site - Full Network Rebuild

Building a Human Firewall
Technology alone does not stop cyber attacks. People do. When Protozoon's monitoring identified a worrying rise in staff clicking on malicious emails across our customer base, the response wasn’t simply to add another layer of software. It was to train the most important security asset: people. 

Through a structured programme of monthly awareness training, realistic phishing simulations, and automated email security, the click-through rate on malicious emails fell by 80% accross our customers. Today, our customers have what we call a Human Firewall. A workforce that is itself a layer of active defence.

Your staff are your biggest security risk or your strongest defence.

Book a call with our CTO to find out how we can help you.

Ready to begin your safe digital journey?

Book a 30-minute call with our CTO. No sales pitch, just an honest conversation about your business and how we can help.